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Terms and Conditions That Govern Your 111deb Account

Before you fund your account through bKash, Nagad or Rocket, these terms set out exactly what you agree to and what we commit to in return. Access and eligibility depend on your local law and whether your region qualifies under our current coverage.

Account eligibility termsbKash, Nagad, Rocket payment rulesWithdrawal and dispute processAccount suspension conditionsJurisdiction-dependent access

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TERMS CONTACT PATHS

How to Reach Us About These Terms

If any part of these terms is unclear, or you need to raise a dispute about a bKash, Nagad or Rocket transaction, our support team is the direct route. Raise your query with your transaction ID ready — that speeds up every lookup. We respond through the channels below; pick whichever fits your situation.

What These Terms Cover and How They Apply

111deb Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

These terms form the full agreement between you and 111deb the moment you create an account or make a deposit. They cover how your account is opened and verified, how funds move in and out through bKash, Nagad or Rocket, and what happens if a dispute

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arises. We do not accept accounts from regions where access is restricted by local law — it is your responsibility to confirm that using this platform is lawful where you are. When you deposit via bKash, the transaction reference generated by your wallet is the record
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we use to match funds to your account. The same applies to Nagad and Rocket transfers: send only to the account number shown at the time of deposit, and keep your transaction ID until the funds appear in your balance. Withdrawals follow a verification step: we
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confirm the wallet sending the withdrawal request matches the wallet used for your original deposit. We may suspend or close an account if we detect multiple accounts tied to the same device or wallet, or if activity appears to breach these terms. Any dispute about a
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transaction must be raised with our support team within the period stated in the dispute section below. These terms may be updated; we will notify you via the contact method on your account. Continued use after a notice of change means you accept the revised terms.
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If any clause is unenforceable under applicable law in your jurisdiction, the remaining clauses stay in force.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

HOW WE UPHOLD TERMS

Our Commitments Under These Terms

111deb holds its side of these terms the same way you are asked to hold yours. Here is how we handle the areas that matter most to your account — from how transaction records are kept to how you can request a review of a decision we have made.

Transaction Records

Every bKash, Nagad and Rocket transaction linked to your account is logged with its wallet reference, amount and timestamp. You can request a statement of your account transactions at any time through support.

Account Security

Your account is protected by OTP verification on login and on withdrawal requests. We never ask for your bKash or Nagad PIN — any message requesting a wallet PIN is not from us.

Fair Decision Process

If we restrict or close your account under these terms, you have the right to ask us to review that decision. Submit your request through live chat or email with your account ID and the reason you are disputing.

Terms Change Notification

When we update these terms, we send a notice to the contact method registered on your account before the changes take effect. You are not bound by a change you were not notified about.

Frequently Asked Questions About These Terms

These are the questions we hear most often when someone wants to understand their rights and obligations under the 111deb terms. Each answer is specific to how our account and payment system works.

These terms apply to anyone who creates an account with 111deb and uses it to deposit or withdraw funds. Access depends on your local law and whether your region is covered — check that before opening an account.

Always use the account number shown on the deposit screen at the time of your transaction. If you send to a different number, contact support immediately with your bKash transaction ID; we will investigate but cannot guarantee recovery of misdirected transfers.

No. These terms permit one account per person, device and wallet. If we detect duplicate accounts linked to the same Nagad or Rocket wallet, all related accounts may be suspended and balances held pending a review.

Raise the dispute through live chat or email within the timeframe stated in the dispute clause. Include your account username, the payment method used and the transaction ID. We aim to respond with a decision after completing our review.

We send a notification to your registered contact before changes take effect. If you continue using your account after that date, it means you accept the updated terms. You can close your account before the change takes effect if you do not agree.

Never. Withdrawals require only that the wallet you use matches the one on your account record. We verify your account via OTP — we will never ask for your bKash, Nagad or Rocket PIN at any stage.

Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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Terms and Conditions That Govern Your 111deb Account

How to Reach Us About These Terms

Our Commitments Under These Terms

Frequently Asked Questions About These Terms

01 Who do these terms apply to?

02 What happens if I send a bKash deposit to the wrong number?

03 Can I have more than one account?

04 How do I dispute a transaction or a terms decision?

05 What changes when 111deb updates these terms?

06 Is my wallet PIN ever needed during a withdrawal?

Terms & Conditions

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